Shipping Policy

Shipping Policy

Last Updated: 6/8/24

Welcome to DribbleMaster! We are dedicated to providing you with the best products and exceptional customer service. Please review our shipping policy to understand how we handle shipping and delivery.

Order Processing

  • Processing Time: All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
  • Order Confirmation: You will receive a confirmation email once your order has been processed. If you do not receive this email within 5 business days, please check your spam folder or contact us at dribblemasterstore@gmail.com

Shipping Rates and Delivery Estimates

  • Standard Shipping: Typically takes 15-30 business days. Rates vary based on the destination and total weight of the order.
  • Express Shipping: Typically takes 7-15 business days. Rates vary based on the destination and total weight of the order.

Please note that delivery times are estimates and may vary due to customs delays, weather conditions, or other unforeseen circumstances.

Shipping Destinations

We ship to most countries around the world. However, there are some locations we are unable to ship to. If you are unsure whether we can ship to your location, please contact us at dribblemasterstore@gmail.com.

Order Tracking

Once your order has shipped, you will receive an email notification containing your tracking number.

Customs, Duties, and Taxes

DribbleMaster is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipping Delays

While we strive to ensure timely delivery of all orders, there may be occasions where delays occur due to factors beyond our control, such as:

  • Customs clearance delays
  • Weather conditions
  • Carrier delays
  • Global health issues

If your order is delayed beyond the expected delivery time, please contact us at dribblemasterstore@gmail.com for assistance.

Damaged, Lost, or Stolen Packages

DribbleMaster is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Incorrect Address

Please ensure that the shipping address provided at checkout is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you have entered an incorrect address, please contact us immediately at dribblemasterstore@gmail.com. If your order has not yet been shipped, we may be able to update the address.

Contact Us

If you have any questions about our shipping policy, please contact us:

  • Email: dribblemasterstore@gmail.com

Thank you for shopping with DribbleMaster! We appreciate your business and look forward to serving you again.